Privacy Policy

Effective Date: 19th June 2023

At Health Ink Digital ("we," "our," or "us"), we are committed to protecting the privacy and confidentiality of the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the laws of New South Wales, Australia.


1 - Collection of Personal Information
1.1 Information We Collect
When you express interest in our services as a potential client, we may collect the following personal information from you:

  • Full name

  • Email address

  • Phone number

  • Company name (if applicable)

1.2 Method of Collection
We collect your personal information through the following means:

  • Directly from you when you contact us via our website, email, or phone

  • From our third-party vendors or partners who refer you to us

2 - Use of Personal Information
2.1 Purpose of Use
We use your personal information for the following purposes:

  • To respond to your inquiries and provide information about our services

  • To communicate with you regarding our services, updates, and offers

  • To personalise and improve your experience with our services

  • To fulfil any contractual obligations between us and you

  • To comply with legal and regulatory requirements

2.2 Consent
By providing your personal information to us, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

3 - Disclosure of Personal Information
3.1 Third-Party Vendors
We may disclose your personal information to third-party vendors solely for the purpose of completing work at your request. These vendors are contractually bound to handle your personal information in a confidential and secure manner and are prohibited from using it for any other purposes.
3.2 Legal Requirements
We may also disclose your personal information if required to do so by law, court order, or other legal process.

4 - Data Storage and Security
4.1 Storage
We store your personal information on a private Google Drive server owned and operated by Health Ink Digital. This data is stored securely and access is restricted to authorised personnel only.
4.2 Security Measures
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5 - Retention of Personal Information
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6 - Your Rights
You have the right to:

  • Access and request a copy of the personal information we hold about you

  • Correct or update any inaccurate or incomplete personal information

  • Request the erasure of your personal information, subject to legal and contractual obligations

  • Object to the processing of your personal information for legitimate reasons

  • Withdraw your consent to the processing of your personal information, where applicable

To exercise these rights or if you have any questions or concerns regarding the processing of your personal information, please contact us using the details provided in Section 7.

7 - Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Health Ink Digital
23 A Station Street, Hornsby NSW 2077
+61877448906
hello@healthinkdigital.com